FAQ – When trying to create my profile I just see "please wait, updating information" and nothing happens.

Q – When trying to create my profile I just see "please wait, updating information" and nothing happens.  Is there a problem with BeFound.com.au

A – The simple answer is 'no', but there may be a problem with your Internet Browser.

When Microsoft released Internet Explorer 8 (IE8) and now Internet Explorer 9 (IE9) they made some changes – the reasons for which are best know only to themselves.

These changes mean some websites just do not work with IE8 and IE9. Microsoft obviously know that the changes they implemented have issues as they have provided users with an option to use what they call “Compatibility view”.

Anyway the technical reason for behind the changes in IE8 and IE9 and the reasons behind compatibility view are not really relevant, but it is important to switch "Compatibility View" on for BeFound.com.au

We run a lot of complex controls within our profile builder that IE8 and IE9 just do not ‘understand’, which is why if you are using IE8 or IE9, you should switch on the "Compatibility View".
This can be done from the Tools Menu item – about half way down the menu you will see ‘Compatibility View Setting’. You can switch the Compatibility View on from there.

Close your browser and try again and all will be working perfectly!